Returns & Refunds Policy – StyleWis

Effective Date: [18/03/2025]

1. Overview

At StyleWis, we prioritize your satisfaction. If you’re not completely happy with your purchase, our Returns & Refunds Policy outlines the procedures for returns, exchanges, and refunds.

 

2. Return Eligibility

  • Time Frame: You may return items within 30 days of delivery.​

  • Condition: Items must be unworn, unwashed, unaltered, and in their original packaging with all tags attached.​

  • Non-Returnable Items: Certain items, such as swimwear, panties, bags, underwear, and other accessories, are not eligible for return or exchange. 

 

3. Return Process

  • Authorization: Contact our Customer Service at [Insert Contact Email] to initiate a return. Unauthorized returns may not be accepted.​

  • Shipping: After receiving return instructions, securely package the item and ship it using a trackable method. Retain proof of shipment for your records.​

  • Return Address: Please send returns to the address provided by our Customer Service team.

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4. Refunds

  • Processing Time: Refunds are processed within 3 to 7 business days upon receipt of the returned item.

  • Method: Refunds will be issued to the original payment method unless otherwise arranged.​

  • Shipping Costs: Original shipping charges are non-refundable, and return shipping costs are the responsibility of the customer.

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5. Exchanges

  • Policy: We offer exchanges for the same item in a different size or color.​

  • Process: Contact Customer Service to authorize an exchange before returning the item. Unauthorized exchanges may not be accepted.

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6. Order Cancellations

  • Within 24 Hours: Orders canceled within 24 hours of purchase are eligible for a full refund.​

  • After 24 Hours: If the order has already been processed or shipped, cancellation may not be possible.

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7. Damaged or Defective Items

  • Reporting: If you receive a damaged or defective item, contact us immediately with photos and a description of the issue.​

  • Resolution: We will arrange for a replacement or refund upon verification.​

 

8. Contact Information

For questions or assistance with returns and refunds, please contact our Customer Service team:

  • Email: support@stylewis.com

  • Address:

We are committed to ensuring your satisfaction and are here to assist with any concerns.